After being a website designer and user since 1996, I'm still
seeing people make the same mistakes on their websites.
Here's a list of the ones that will drive people away from
your site and cause you to lose business (and your reputation
as a professional business person).
1. "Under construction" signs on your site. Websites are
intended to be Living Documents. They are supposed to
change and grow. Putting an "under construction" sign
on your website marks you as an amateur. If your site
isn't ready to show to the public, don't publish it to a
public location.
2. Visitor counters. Visitors generally don't care how
many other people have visited your site. If the
visitor counter shows a low number, that can be a
psychological turn-off to people; if it's too high,
people might believe that you've forged the number.
Just take the visitor counter off your site. If you
really need to know how many people have visited your
website, check your statistics. (If your hosting
company doesn't provide good statistics, get a new one!)
Check out our article on how to choose a hosting
company:
http://www.passionforbusiness.com/articles.htm
3. Lack of copyright statements. Everything you write, and
your website design itself, is copyright-able. Make
sure you include copyright statements on every page, and
update the year in the copyright statement as
appropriate. Nothing screams "Not up-to-date" like
having a copyright statement from 1997 on your site.
4.Overuse of technology. There are some really great, cool
and wild techie things you can program into your
website. But it they are going to distract the visitor
from your message, or if they're going to slow down the
loading of your page, ditch the extra technology in
favor of simplicity. This includes large Flash shows,
animated graphics and other large graphics, as well as
scrolling text and audio that comes on as soon as the
person hits your website.
5. Passive verbs. Use active verbs and active sentences
when writing your site's copy. Active verbs are
powerful and lend energy to your site. Need to brush up
on using active verbs? Check out this site:
http://essayinfo.com/tips/active_verbs.php
6. Long sentences. When people read long sentences, they
have to keep the first part of the sentence in their
mind when reading the last part. People are easily
distracted. Help your visitors by keeping your
sentences short and crisp.
7. Long pages. Studies show that most people will not read
a long page of text off of their computer monitor.
They'll either print it or they'll scan it looking for
major topics and bullet points. Keep your pages short.
If you have a lot to say, consider creating a series of
pages that explain your topic, with good navigation
between each page.
8. Not identifying the benefits of your products or
services. People make purchases for two reasons: to get
rid of pain or to get pleasure. People want to know how
your products and services will help them with their
specific pain/pleasure situation. Instead of telling
them that your widgets are made from steel and are 3
inches across, tell them that your widgets will stop
their faucets from leaking for a lifetime.
9. Forgetting to ask the visitor to do something. In
marketing, this is known as a Call To Action. Tell your
visitors what you want them to do next. Sign up for my
newsletter. Call me. Order today.
10. Believing in "build it and they will come." It
might have worked in the movie Field Of Dreams, but in
the reality of internet marketing it's: build it, MARKET
it, and they will come. Once you've built your website
you have to tell people about it. Think of your website
the same way you'd think of a box of marketing
brochures: if you don't get them into the hands of
people, they're not worth the money you spent to create
them.
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Karyn Greenstreet is a Self Employment expert and
small business coach. She shares tips, techniques and strategies with self-employed people to boost clarity and focus, create sustainable motivation, and increase sales and profits. Visit her website at
www.PassionForBusiness.com
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copyright © 2008. Karyn Greenstreet. All rights reserved.
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